The calls your kitchen cannot get to, picked up in two rings and handled in English, Mandarin, Cantonese, Vietnamese, Korean or Thai. You keep your number. You keep your POS.
Baan Somtum is our demo venue on a real line, open 24/7. Order anything from the menu below, hang up, and your order appears on the kitchen screen right here within seconds.
It answers as the restaurant straight away · speak English or Thai, it follows whichever you use
A pretend venue: nothing is charged and nothing gets cooked · the AI picks up and greets you straight away, exactly as it would your customers
It answers as the restaurant straight away · speak English or Thai, it follows whichever you use
Orders on screen are real test calls from the past hour (it clears itself) · names and dishes only, callers' phone numbers are never shown
No phone rings out again, 24/7, weekends and the busiest hour included.
Nobody runs for the phone with their hands full. The customer in front of them gets looked after.
Taken as a real order, priced properly, then sent to the customer by SMS to confirm before the kitchen sees it.
About ten dollars a day, against thirty-three an hour for a casual.
Real calls, end to end, including the ones where the caller changes their mind halfway.
The number on your menus and on Google stays as it is. Forward it only when the line is busy or nobody picks up. Five minutes to set.
Every dish, price and option, then we teach it every way a customer says them. You send us nothing.
Takes the order or the booking, asks when it is unsure, never guesses a dish name.
By SMS or on a free order screen. Venues on Square can have it sent into the POS.
The AI is only the ears and the voice. Every answer comes from your venue's own data.
Speech becomes text as the caller talks, in all six languages, including Thai dish names in an Australian accent.
Decides only from your real menu, prices, hours and the rules you set. If the answer is not there, it says so and offers to put the caller through or take a message.
A natural voice the caller can interrupt mid-sentence. Reads the order back every time the basket changes.
The order lands on the kitchen screen or by SMS within seconds. Every call leaves a transcript and a short summary you can read back.
No waiting for a report from us. It all sits in your shop dashboard at thaitown.app/console, on your phone.
Full transcript, a short summary, the outcome, and the audio if you turned recording on. Thirty days back, searchable by number or by word.
Greeting, male or female voice, hours and closures, Q&A, how dish names are pronounced, when to hand over. Edit as a draft, talk to the draft, then publish. Every change is logged.
Calls answered, orders and bookings closed, and the money that came through, by day, 7 days or 30 days.
A name a caller says three different ways is still one dish on your menu. The AI is the voice, not the judge: our own system decides what was ordered from your real menu, and asks when it is unsure. Tap a dish and see.
Measured on 208 written phrases against a simulated 60-dish Thai menu, the hardest case we had: every phrase matched, no wrong dish. Without this alias layer it drops to 73.7%. The same layer is built for your menu, whatever the cuisine.
Into a real ordering system that prices it properly, with a confirmation SMS before the kitchen sees it.
Checks the seats you actually have left, and offers the nearest free time.
English, Mandarin, Cantonese, Vietnamese, Korean and Thai, switching the moment the caller does. Nobody is asked where they are from.
Opening hours, parking, BYO, whether the kitchen does a vegetarian version.
A payment link so the order is paid before pickup, money into your account. Optional, per venue.
Allergies, an upset caller, or anyone who asks for a person: it offers to put them through and waits.
Every business where the phone rings at the worst possible moment. Whatever your menu or service list looks like, we teach the system to know it.
Pickup orders, table bookings and opening-hours questions, right through the dinner rush.
Bookings against the beds and therapists actually free. It knows a 60 from a 90-minute course, so nothing double-books.
A technician's hands are on a client for the whole hour. Call Care takes the booking instead.
No putting the clippers down mid-fade. Booking calls and price questions, all answered.
Put your own numbers in. It counts only half of those callers as people who would have ordered.
An estimate to think with, not a promise.
Less than half an hour of casual wages, for a phone that is answered every time. AUD, before GST.
Everything above, plus pickup orders.
Start your free 14-day trialFor venues where the phone never stops.
Start your free 14-day trialWebsite, online ordering, kitchen screen, stamp cards and customer list.
Chat on LINEAll six languages on every plan, at no extra cost · no setup fee · 14-day free trial counted from the day you go live, not the day you sign up
No. You keep the number on your menus and on Google. It forwards to Call Care only when the line is busy or nobody picks up, and you can take that off in five minutes.
No. Orders come by SMS or on a free order screen on any spare tablet, thirty seconds to key in. Venues on Square can have orders sent straight into the POS; we look at your setup first and quote that separately.
It does not guess. Our system decides what was ordered from your actual menu, and asks the caller when two dishes sound alike. Every order is also sent to the customer by SMS to confirm.
No. It can only answer from what your venue has loaded: menu, prices, hours, booking rules and the Q&A you write yourself. Anything outside that, it says it does not know and offers to put the caller through or take a message. Every call leaves a transcript in your dashboard, so if an answer looks off you change the setting yourself.
Not by default. Calls are kept as a written transcript and a short summary you can read back in your shop dashboard, for up to 12 months. Venues that want audio can turn recording on; audio is kept 90 days, and we add a notice at the start of the call when it is on. We never sell customer data, and anyone can ask us to delete theirs at thaitown.app/data-deletion.
It offers to put them through to your manager and waits for the answer. Allergy questions and upset callers are handed over the same way.
No lock-in, no setup fee, and nothing up front. Billing is month to month from the first day after your trial, and you can stop whenever you like.
Yes. Fourteen days free, one hundred minutes, with your own menu already loaded. We hold a card but charge nothing; cancel before day fourteen and you pay nothing at all.
Extra minutes are A$0.35 each and we tell you before it becomes a habit. Usually the answer is moving up a plan.
Message us on LINE and we will load your menu in, in whatever language it is written, and show you how much of it the system hears.