Restaurants
6pm to 8pm, the kitchen is flat out
- Takes pickup orders and reads them back with the total
- Spice levels, no onion, special requests, all noted
- Order lands on the kitchen screen, SMS to the caller
Every call answered. Every message replied.
Call Care is an AI receptionist for busy venues. It answers your phone and your LINE, Messenger and Instagram, takes orders and bookings, and sends it all to your dashboard. Keep your number. Keep your POS.
Or call our demo restaurant on +61 2 5121 9693 · Built by DekAus Business, Sydney
208/208phone orders taken, all correct
(tested on a 60-item menu)
(tested on a 60-item menu)
6 languagesEnglish, Mandarin, Cantonese
Vietnamese, Korean, Thai
Vietnamese, Korean, Thai
24/7answers every call
including after hours
including after hours
Incoming call · Thai restaurant00:00
AIHi, thanks for calling Baan Somtum. What can I get for you?
Can I get the crispy pork basil with a fried egg, and a papaya salad, not spicy?
AISure! One crispy pork kra pow with fried egg, one som tum, not spicy. That's $38.80. When would you like to pick up?
In about half an hour.
Sent to the kitchen · #944 · SMS confirmation to the caller
Example call
Busy hands. The phone still gets answered.
Your phone rings hardest exactly when nobody is free. Every call that rings out is a customer calling the place next door. Call Care picks up, the way your venue would.
Massage & spa
Therapists are with clients, nobody can run to the phone
- Checks real therapist availability and books it
- Answers prices, treatments, hours and parking
- Reschedules and complaints go to you to call back
Nails, beauty & services
Hands covered in polish, the phone keeps ringing
- Takes appointments by service and time
- Every call leaves a summary and transcript
- Answer only when busy or after hours, your choice
Pick up the phone. Ask Call Care anything.
This is the same AI that will answer your venue. Ask it about the system like you would ask our team, or pretend to be a customer.
REALTIME VOICEListens liveTurns speech into text as the caller talks, and lets them cut in mid-sentence (barge-in).
LLM + RAGAnswers from your venue's dataPulls your menu, prices, hours and Q&A. It does not make things up.
MENU MATCHINGOur own dish-name systemKrapow, ka prow, grapao, basil pork: one dish. If it is unsure, it asks.
TTS + SUMMARYSpeaks back, then files itNatural voice, and every call ends with a summary, order or booking in your dashboard.
Try a real-looking venue: massage spa → pizza shop →
Judge it with your ears
Real calls, end to end, including the one where the caller changes their mind halfway.
The people who message you get answered too
Call Care also replies on the channels your customers already message you on, using the same venue knowledge as your phone AI. Connect your Page from your dashboard and it is live in minutes. No call forwarding needed.
LINE OAMessengerInstagram
- Answers the questions you get every day: hours, location, prices, vegetarian options, parking
- Takes booking requests and sends them to you to confirm. It never books behind your back
- Type from your Page app as usual and the AI steps back for half an hour
- Calls and messages sit together in one dashboard
See every call. Change it yourself.
No waiting for a report from us. Every call, message, order and booking sits in your dashboard, on your phone or the shop tablet.
- Every call it took, with a summary, the transcript and who to call back
- Set the AI up yourself: greeting, hours, Q&A, then test-call before you publish
- Bookings and customers in one calendar, import from Fresha, Timely or Acuity
- Connect ChatGPT or Claude (MCP) and run your shop from the AI you already use
Live in four steps
1
Keep your numberYour number forwards to Call Care only when the line is busy or nobody picks up.
2
We build your menu inEvery dish, price and option, and every way a customer says them. You send us nothing.
3
Test it on real callsWe call it together with you on the line, and tune the answers until you are happy.
4
It picks up in two ringsOrders land by SMS or on a free kitchen screen. Venues on Square can have them sent to the POS.
About ten dollars a day
Less than half an hour of casual wages, for a phone that is answered every time. AUD, before GST. Month to month, cancel any time.
Easiest start
Chat
$59/mo
1,000 chat replies
Facebook, Instagram and LINE messages. No phone answering.
Start free trial
Answer
$99/mo
200 min · about 65 calls
Chat replies, plus calls: questions and table bookings.
Start free trial
Most venues
Order
$299/mo
800 min · about 260 calls
Everything above, plus pickup orders by phone.
Start free trial
Every plan includes
- Setup and full menu build:
A$299free - 1,000 chat replies a month and all six languages
- 14-day free trial, counted from the day you go live
- No lock-in · extra minutes A$0.35
Need a website and Google Maps too?
Call Care + toolkit is A$449 a month: 800 minutes plus website, online ordering, kitchen screen, stamp cards and customer list.
Ask us on LINE →Before you decide
Do we have to change our number?
No. You keep the number on your menus and on Google. It forwards to Call Care only when the line is busy or nobody picks up, and you can take that off in five minutes.
Do we have to change our POS?
No. Orders come by SMS or on a free order screen on any spare tablet. Venues on Square can have orders sent straight into the POS; we look at your setup first and quote that separately.
What if it mishears an order?
It does not guess. Our system decides what was ordered from your actual menu, and asks the caller when two dishes sound alike. Every order is also sent to the customer by SMS to confirm.
Will it make things up?
No. It answers only from what your venue has loaded: menu, prices, hours, booking rules and your own Q&A. Anything outside that, it says it does not know and offers to put the caller through or take a message.
Is the call recorded? Where does customer data go?
Not by default. Calls are kept as a written transcript and a short summary in your dashboard for up to 12 months. Venues that want audio can turn recording on; audio is kept 90 days and callers are told at the start of the call. We never sell customer data.
What if the caller wants a person?
It offers to put them through to your manager. Allergy questions and upset callers are handed over the same way.
Can we try it first?
Yes. Fourteen days free, one hundred minutes, with your own menu loaded. We hold a card but charge nothing; cancel before day fourteen and you pay nothing at all.
Let the AI pick up tonight
Talk to it first, open your dashboard, or message us and we will load your menu in.